In unprecedented times such as these, it is even more important for our Pursuit community to come together to support each other. We wanted to take the time to reassure all of our incredible Pursuit girls that we are here with you and doing the best we can as a small business to make this tough time a little brighter.
MANUFACTURING & FULFILMENT
Each piece of Pursuit Swimwear is made in small production runs here in the UK by our trusted factory who we continue to work closely with to ensure the health & safety of each worker whilst adhering to the government regulations. Due to the circumstances and with the situation as it is in Italy, we are currently unable to source more of our beautiful quality fabric. Unfortunately, this means that we will be releasing a limited amount of sizes until we can source more fabric to introduce the remaining units. We apologise for any disappointment, we are doing our utmost to introduce the remaining sizes for you. We hope that you can all understand.
UK & GLOBAL SHIPPING
In a time like this, being a small team serves us well. Co-founder Annabel continues to prepare and ship each individual order ensuring to take extra precautionary measures to maintain our hygiene standards. We ship our UK and International orders with Royal Mail who are now no longer accepting signature on delivery to reduce the risk of transmission. UK Orders with selected ‘Special Delivery’ via Royal Mail will be shipped the next working day. For Royal Mail updates see here. Our Express shipping partner DHL are continuing to operate their international express service however there may be shipping delays by 2/3 days. If you missed your parcel, DHL will hold the shipment for up to 7 days. For more information please see here.
We accept exchanges & refunds up to 30 days from date of purchase. All items returned to us need to be in original condition, with hygiene sticker & swing ticket still attached. Please ensure to fill out the exchanges/refunds form found within your order. Postage for return items is the responsibility of the customer and not compensated by Pursuit. If you have any questions regarding our policy, please do get in touch via email firstname.lastname@example.org
A GIFT FOR OUR HEALTH HEROES
We would love to offer a unique discount to our incredible health heroes working harder than ever to support the nation and taking care of each of our loved ones. If you’re an NHS worker and would like to buy a suit, please send us a message here and we’ll send you your unique discount code valid of any piece from our collection. We know that sunshine and holidays isn’t your priority right now but we hope this helps to brighten your day a little! Also stay tuned for a little competition coming on our 2 year anniversary on 28th May!
INDIVIDUALLY WE ARE A DROP, TOGETHER WE’RE AN OCEAN
This is one of our favourite mottos to live by! As a small business, we are doing all we can to show our support & appreciation to every single person out there who is putting somebody else’s needs before their own and deserves a little reward! We hope that with all of our small gestures combined, we can be a force for good!
Lots of love as always, stay safe! Annabel & Hannah